Wednesday-Sunday (9am-6pm)
Monday (9am-1pm)
Tuesday (Off)
Clinic Coordinator is responsible for coordinating and overseeing the day-to-day operations of all clinic branches to ensure smooth, efficient, and consistent service delivery. This role focuses on operational execution, SOP implementation, compliance, patient experience, staff coordination, facility management, and operational reporting.
Clinic Coordinator is expected to identify operational issues early, coordinate timely solutions, and ensure all branches maintain the highest standards of service, safety, and professionalism.
Education Background:
• Diploma in Healthcare Administration, Business Administration, Nursing, Hospitality, or related field (preferred).
Experience
• 2–5 years’ experience in clinic, healthcare, hospitality, or service operations.
• Experience in aesthetic clinics or private healthcare is an advantage.
• Experience coordinating multiple teams is preferred.
Core Competencies
• Highly organized and detail oriented.
• Strong sense of ownership and accountability.
• Excellent problem-solving skills.
• Able to prioritize multiple tasks.
• Good follow-up and execution skills.
• Strong communication and interpersonal skills.
• Professional and customer focused.
• Able to work independently with minimal supervision.
• Calm under pressure and able to make sound operational decisions.
Technical Skills
• Microsoft Office (Word, Excel, PowerPoint).
• WhatsApp Business.
• Experience with clinic management software (an advantage).
• Basic report preparation and data tracking.
Personal Attributes
• Proactive rather than reactive.
• Observant and notices problems early.
• Takes initiative without waiting to be told.
• Cost-conscious and resourceful.
• High integrity and trustworthy.
• Positive attitude with a willingness to learn.
• Good time management.
• Comfortable visiting and coordinating multiple branches.